Website Content and Intellectual Property

The content of the KONOOM Mobile Money website—whether current or future, including domains, texts, trademarks, logos, designs, and forms—is protected intellectual property under local legal protection in Chad.

It is strictly prohibited to reproduce or publish any part or all of this content without the express authorization of the Company.

Any individual or entity that violates this provision is liable under local and/or international legal responsibility, as applicable.

Privacy Policy

KONOOM Mobile Money’s privacy policy is developed to protect your privacy and interests. This policy is designed to help you understand what information is collected when you visit our website and how your personal information is stored and processed by us.

IP Address:

When visiting our website, the web host’s server will record the following:

• Your IP address

• The date and time of your visit

• The type of internet browser used

• The URL of any website from which you were redirected

• Personal information from your computer while browsing our site will be collected voluntarily

Links:

Our website may contain links to other websites. KONOOM Mobile Money is not responsible for the content of those websites, including their data collection practices and privacy policies.

Content:

All content published on our website reflects the latest available information. Some content may become outdated, which may not be due to negligence but beyond our control. Only official documents are considered authoritative and reflect any changes made by KONOOM Mobile Money. KONOOM Mobile Money disclaims any liability for the use of the content at the user’s sole discretion. KONOOM Mobile Money reserves the right to change any content without prior notice.

Surveys:

Like any standard survey, our online surveys are designed to collect accurate feedback regarding website-related issues. This is intended to improve service quality, which will ultimately benefit our customers. Providing your name and other details is completely optional.

Submitting a Requested Transaction:

The necessary information required from you will be submitted without obligation. This information will help us better process your requests, if applicable. The information you provide will never be sold to third parties for marketing purposes without your express written consent, unless it is used in aggregate form for statistical and research purposes without any personally identifiable information.

Non-Disclosure of Customer Information:

Due to mutual trust with our customers, KONOOM Mobile Money will always uphold its privacy and confidentiality policies for all collected personal information. This information may only be disclosed when required by law or when we, in good faith, believe such action is necessary or appropriate to comply with the law, protect or defend the rights or property of KONOOM Mobile Money or its users.

Contact KONOOM Mobile Money for Questions and Comments:

All information provided to KONOOM Mobile Money will be treated as confidential. Online forms requesting information help us deliver better customer service. Such information will be used to respond to your questions, comments, or requests by KONOOM Mobile Money or any of its business divisions.

Privacy Policy Updates:

Due to rapidly evolving services, KONOOM Mobile Money reserves the right to modify the privacy policy or terms and conditions as necessary